How we get on with people at work really affects us. Seems obvious, but it is not easy, especially when everyone is under so much pressure.

Face to faceWhen working with teams or individuals the quality of our relationships; our ability to trust and manage healthy conflict all contribute to our sense of well-being and ultimately resilience. But obviously we all have a different approach to managing our relationships, based on our underlying needs and what we are prepared to show we want.

So, as part of my CPD for 2017 I decided to train in a diagnostic tool with OPP to learn more about our interpersonal behaviours – specifically how we orientate ourselves to those around us. This is why I chose the FIRO (Fundamental Interpersonal Relations Orientation) instrument. It is grounded in solid research developed over 50years and gives practical insight with an objective report on what you might want and how you might express this to others.

Why is this useful in a busy healthcare environment?

Those of us who have worked in or continue to work in the healthcare sector know, without a doubt, that it is the people that really make the system what it is. And it is the quality of their relationships with each other that see them through times of great stress or brilliant innovation. So understanding how you orientate your self to others is a additional insight that is highly valuable.

Screen Shot 2017-06-06 at 14.04.47

So how does FIRO work?

The model breaks down into three areas that Will Schutz described in1958  -originally devised to measure and predict the interaction between people for the purpose of assembling highly productive teams in the US Navy.

 

Schutz describes our interpersonal needs* as:

Involvement    Influence    Connection 

*FIRO Business version

Schutz says these interpersonal needs are as basic as our need for food, shelter and water.

The model scores you across these three areas, but crucially it breaks this down further into ‘Expressed Behaviours’ (what others see you displaying as your need) and ‘Wanted Behaviours’ (what you’d like to receive from others, but might be less visible).

Example: I got a score that is relatively high for Expressed Involvement but lower for Wanted Involvement. What this could mean is that I express visibly a need for involvement in group activities – that is what people are seeing, but my actual need for involvement is lower than this = potential mixed messages?

Aligning FIRO, MBTI and Leadership Development

Helpfully the FIRO model can be used alongside your existing MBTI learning because both MBTI and FIRO give you a perspective on your leadership behaviours that can be incredibility helpful in understanding how you interact with and affect those around you.

Both instruments tap into key aspects of personality and behavior in areas such as communication, problem solving, decision making, and interpersonal relations. The instruments are also distinct, each providing a view of your leadership personality through a different window. Together, they complement each other and provide rich information of use in your personal, ongoing leadership development program. OPP Leadership Report using MBTI and FIRO. 

FIRO for Individuals and Teams

As with MBTI Step I & II, you can use FIRO to build self awareness in individuals and then use this to enable greater understanding of difference and similarities within teams.

More group work

If you would like to talk to me about FIRO and your development needs as a individual or your team call me on 0754 0593476 or email me at alexis@alexishutson.com. 

I regularly run training sessions for mentors and mentees to help them make the most of this powerful developmental opportunity.

 

Last November I ran a webinar for the Academy of Medical Sciences and you can see the full session through this link – 1 hour webinar.

Link to You Tube of Webinar

Screen Shot 2017-03-14 at 13.00.51

Other organisations I am currently working with to support mentoring schemes include:

  • Nottingham University Medical School
  • The Royal College of Radiologists
  • The Faculty of Medical Leadership & Management
  • African Mental Health Research Initiative – Kings College London
  • British Society of Immunology

And if you would like to watch a second webinar which goes into a bit more detail you can view it HERE

If you would like to talk to me about your mentoring scheme, call me on 0754 0593476 or email me at alexis@alexishutson.com. 

screen-shot-2016-12-19-at-12-51-39I have spent most of my time this year giving Doctors time to think.

I have done this through one to one personal development coaching, and working with groups of people in workshops and facilitating training. I have really enjoyed it and it has been my busiest year yet.

What seems to characterise my work with people is providing the time, space and structure to think through challenges, ideas, and opportunities in an environment that is free from the pressure and restrictions of our normal working day. Supporting people to have a more transformational rather than transactional approach to problem-solving or decision-making is truly rewarding.

So here are some of the headlines that I think sum up 2016:

  • Doctors really value being listened to and having the space the think things through.
  • Doctors can make rapid progress towards realising their objectives if given this space.
  • Doctors are resilient people but they need to invest in themselves more.
  • Doctors are thinking about their careers more proactively and with greater ambition.
  • Doctors are increasingly interested in coaching/mentoring both for themselves and for supporting others.
  • Doctors can access coaching/mentoring through a variety of methods or organisations* – more so than ever.

And here are my professional delivery headlines:

  • I’ve delivered 181hours of one to one coaching in 2016
  • I’ve delivered 44 workshops / facilitated training sessions in 2016

Favourite quote of the year from a coaching client:

Sleeping better, waking refreshed and ready for work. Have already regained a huge amount of energy and enthusiasm. Thanks for your help.

The end of the year is a natural time to look back, and think about the future. Make sure you make time for yourself and invest in your future.

screen-shot-2016-12-19-at-13-23-17

* Find a coach through the Faculty of Medical Leadership and Management HERE. Access a mentor through your NHS Trust or professional body. Ask your Local Medical Committee to see if they have a scheme.

If you would like to talk over your, or your teams development goals for 2017, call me on 0754 0593476 or email me at alexis@alexishutson.com. 

Limited places left on NHSE funded coaching for GPs.

Screen Shot 2015-08-19 at 10.18.11There is still time to apply for this opportunity to be coached by one of the FMLM (Faculty of Medical Leadership & Management) coaches – and I’m one.

Want to know more? FMLM LINK HERE

Closing date 17th June 2016 5pm. 

If you are curious about what coaching could do for you, CLICK HERE.

Leadership development is personal.

Learn

Historically we have assumed that Doctors were natural leaders and these non clinical skills were taken for granted. There is still very little leadership development embedded in medical education, although things are improving. So if you want to think strategically about your leadership skills what do you do? The following blog offers a way to reflect on your leadership growth.

My personal opinion based on working with many doctors over the years is that how you grow as a leader depends on who you are, what you have experienced and what your context for leadership is currently. That is why leadership programmes almost always use one to one coaching in their learning programme so that individuals can personalise and put the learning into practice.

Also, I believe leadership is about influence rather than control. You may be able to weld control over people if you are more senior, but its doesn’t mean you are leading them. People decide based on your behaviour as to whether they are willing to be led by you and consequently give you that extra effort.

So leadership is personal. It’s about you and your behaviour and you can lead from any position or situation. This is why leadership is relevant to you at any stage of your career, regardless of seniority and will continue to be a learning curve.

IMG_4712

However, there are so many leadership programmes and books out there, it is hard not to be phased by the size of the subject. But whilst theories about leadership abound, leadership is a practical endeavour.

A good place to start is to assess and reflect on what your current leadership challenge is and how you are doing.

 

Consider these questions.

  1. What do you want to achieve in leadership?
  2. Where are you now with this goal?
  3. What are your options?
  4. How committed are you to this plan and what are you going to do?

This may help you identify what kind of leadership development you need and how this relates directly to your circumstances. This development may come in the form of a book, course, buddying up with a colleague, mentorship or coaching, or taking on a new project/role.

But also ask yourself:

  1. What qualities and attributes do I possess that are important in leadership?
  2. What experiences have I had that are relevant?
  3. What is my current context and what opportunities do I have to have a positive influence?

This should help you consider your next move.

IMG_4711

If you would like to talk over your leadership development, call me on 0754 0593476 or email me at alexishutson@yahoo.com

Note: I would recommend you taking a look at the Faculty of Medical Leadership and Management (FMLM) website for some excellent resources and courses.

Mentoring programme for new radiology consultants

Screen Shot 2014-01-21 at 15.29.17

 

In 2014-2015 I supported the Royal College of Radiologists to develop a pilot mentoring scheme for new consultants. This was a very successful scheme and so the RCR are rolling this out in 2016 as a key part of their service.

What pilot participants said…

MENTEES

“I do have quite a few colleagues who haven’t been a part of the scheme, who I can’t compare directly with them and say ‘oh I’m so much better than they are’, but I probably have moved a lot further than they have.”

“…it’s not just collecting a membership fee, but the College wants to provide something for us apart from the training. That gave me more motivation to get involved with the College basically. So I think if not for this I’m not sure when I would have come into this building or seen the College or got involved with the College staff as such.”

MENTORS

“I think it really, really helps you to do a very good high quality appraisal, the sorts of things we’ve been learning, not just as a mentor but having this exchange, and relationship with my own mentee, I think it’s been fantastic.”

“I felt part of the College, of creating something and here, I suddenly felt like I was participating in a very important thing with the College, I definitely felt that.”

 

To view the poster presentation on the pilot at AMEE:

CLICK HERE

Dates for training and Induction:

  • 10th June 2016 Edinburgh – Training Mentors full day
  • 10th June 2016 Edinburgh – Induction for Mentees – half day
  • 16th November 2016 London – Training Mentors full day
  • 16th November 2016 London – Induction Mentees half day
  • 8th December 2016 Edinburgh – Refresher day for Mentors – full day

To see the full 2016 scheme details and apply to join the programme, visit the RCR website:

CLICK HERE

 

If you would like to talk over this scheme, call me on 0754 0593476 or email me at 

alexishutson@yahoo.com

One day workshops I’m running for the Faculty of Medical Leadership & Management (FMLM)

Click on the links below to view the details and how to book.

26th April 2016 9.30 to 4.30 – What Makes you Tick as Leader

What makes you tick as a leader? Understand your values and beliefs

27th April 2016 9.30 to 4.30 – Coaching & Mentoring for Doctors 

Coaching & Mentoring for Doctors – A practical guide to understanding the benefits of coaching and mentoring within medicine

3rd May 2016 9.30 to 4.30 – Time to Think 

Time to Think – Using Nancy Kline’s Thinking Environment to ignite the mind through the power of listening

4th May 2016 9.30 to 4.30 – The Art of Medicine

The Art of Medicine – Using art history visual appreciation skills to better understand how we process and interpret information

17th May 2016 9.30 to 4.30 – Lifelong Learning 

Lifelong learning and reflective practice

18th May 2016 9.30 to 4.30 – Time Management & Staying Resilient 

Time management and staying resilient

21st June 2016 9.30 to 4.30 – Leadership & Being a Role Model

Leadership & Being a Role Model: decision making and taking responsibility

22nd June 2016 9.30 to 4.30 – Communication: different styles, presentation and listening skills

Communication: different styles, presentation and listening skills

 

Excellent, helped me work out what I’m going to do in a positive way, excellent, thought-provoking and therapeutic. Brilliant fun cover so much ground really well and safely. – 2015 Participant.

If you would like to talk over these courses, call me on 0754 0593476 or email me at 

alexishutson@yahoo.com

In the summer of 2015 I worked with a senior healthcare team.

Screen Shot 2015-11-27 at 09.56.05

 

They already knew their MBTI Step I and had been successfully developing their team dynamics with the aid of that knowledge. But they wanted to take their understanding and performance as a group to a deeper level, so asked me to work with them on Step II. The team was a mixture of Doctors and managers.

OPP (Business Psychology experts who work extensively with type theory) asked me to write a blog about my observations and learning.

To read the full article on the OPP website CLICK HERE

Links to more resources on MBTI

MBTI & Doctors

Peter Lees of FMLM on MBTI 

Team Development 

If you would like to talk over your team’s development call me on 0754 0593476 or email me at 

alexishutson@yahoo.com

Subscribe to these blogs..

Over the next few months I’m delivering workshops that are open access

CAMBRIDGE –  RCGP East Anglia

Saturday, 14th November 2015, 9.30 to 13.00

Pre-Retirement Workshop for GPs

LONDON – FMLM

Monday, 7 December 2015, 09:30 to 12:30

Leadership & Being and Role Model: decision making and taking responsibility

Monday, 7 December 2015, 13:30 to 16:30

Communication: different styles, presentation and listening skills

Tuesday, 8 December 2015, 09:30 to 12:30 

Lifelong Learning & Reflective Practice 

Tuesday, 8 December 2015, 13:30 to 16:30

Time Management & Staying Resilient

To book on a workshop please click on the links to the workshops and the commissioning organisations.

Screen Shot 2015-08-19 at 09.59.59