The health secretary said it was about addressing “deficiencies” in skills.

Took this from the BBC News article on Appraisals for Doctors.

How depressing.

Most of the Doctors I work with have been having an appraisal for years and all of them accept it’s good practice. I’m actually working with some of my clients at the moment on preparation for appraisal. They are seizing the opportunity for reflection and review.

Shame this is specifically positioned as ‘catching’ the very few Doctors who are in difficulty and need some support. Appraisal couched like this means that Doctors are walking into a powerful developmental opportunity feeling defensive rather than empowered.

Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships. Stephen R. Covey

Last month I wrote about how important goal setting is. It’s a nice tangible part of coaching. But when I first meet clients I know that one of the most important things we have to do is build rapport. That’s pretty intangible but establishing it is crucial to building trust between people. It’s not something you can identify very easily but you can test out whether you have it by considering the following elements.


Gauging rapport as a coach:

Focus – am I fully focussed and listening actively and openly without making judgements?

Empathy – am I clearly trying to understand the client’s point of view?

Connection – do we have some shared common ground so we feel connected with each other?

Empowerment – Does my client feel empowered and liberated by this relationship?


Establishing rapport and maintaining it throughout the relationship means better results and a safer


Have a look at Daniel Goleman’s short clip on Rapport: